Bought ST Pro pack- iPad locks up when trying to play?

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Bought ST Pro pack- iPad locks up when trying to play?

Postby jodenmi » Wed Nov 27, 2019 2:02 am

I bought the Pro Pack,
I can see all the sounds, I select an instrument and the keybed gets (sorta) greyed out, and even the external keyboard, connected properly as all the previous sounds were all working, cannot play anything, no controllers work (IE, volume, pan etc etc) and these work in my regular ST library...

What am I doing wrong?

Thanks
Last edited by jodenmi on Wed Nov 27, 2019 6:15 pm, edited 1 time in total.
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Re: Probs a dumb Q - but how do I play ST Pro sounds?

Postby jodenmi » Wed Nov 27, 2019 6:00 pm

Anyone?
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Re: Bought ST Pro pack- iPad locks up when trying to play?

Postby jodenmi » Thu Nov 28, 2019 1:21 pm

*bump*
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Re: Bought ST Pro pack- iPad locks up when trying to play?

Postby jodenmi » Fri Nov 29, 2019 1:58 pm

Come on folks, surely SOMEONE can help out here?

Where are Peter and Ryan?
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Re: Bought ST Pro pack- iPad locks up when trying to play?

Postby Peter_IK » Sat Nov 30, 2019 12:42 am

Have you contacted IK Support? The mods/admins of this forum are not technical support reps (nor is this forum a medium for direct technical support) so we'd only have basic suggestions if any. This is not normal behavior so you'd need to open a ticket at http://www.ikmultimedia.com/contact-support for technical assistance.
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Re: Bought ST Pro pack- iPad locks up when trying to play?

Postby jodenmi » Sat Nov 30, 2019 12:52 am

thx Peter, already did that near two days ago now...

Only posting here JUST in case someone else has experienced this but has thought to post is all...
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