iRig Stomp I/O dont change the mode (preset/stomp)

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iRig Stomp I/O dont change the mode (preset/stomp)

Postby egorovvserg » Fri Aug 10, 2018 10:49 am

Problem with the iRig Stomp I/O. I can't change it's mode (preset or stomp). When I turn the buttons 3+4 (1-2 second or more, this is don't matter in my cause), I have not the prove indication and will not change the mode.

Video with the problem here:
https://drive.google.com/file/d/1PqJQOl ... sp=sharing

How Solve this problem???

Support Area: IK Multimedia International
Product: iRig Stomp IO
Hardware: iPad 5th generation
Mobile OS: iOS 11.4

I add the Ticket #310070 48 hours ago and don't received the answer.
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Re: iRig Stomp I/O dont change the mode (preset/stomp)

Postby Peter_IK » Fri Aug 10, 2018 4:17 pm

I have relayed your ticket information to the team. Thank you.
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Re: iRig Stomp I/O dont change the mode (preset/stomp)

Postby duffy1977 » Wed Nov 06, 2019 11:18 pm

Also having this problem. Why don't you guys answer the questions or post the solutions on the forum? It would save us all a lot of time and trouble.
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Re: iRig Stomp I/O dont change the mode (preset/stomp)

Postby Peter_IK » Thu Nov 07, 2019 12:05 am

duffy1977 wrote:Also having this problem. Why don't you guys answer the questions or post the solutions on the forum? It would save us all a lot of time and trouble.

Issues that may appear the same from casual reports on forums are not always the same. Your best bet for things that may have a known fix or explanation would be to search IK's FAQ at http://www.ikmultimedia.com/faq/ and if that doesn't help the support team will work directly with you via http://www.ikmultimedia.com/contact-support

Per the rules linked on each page do state this isn't a tech support forum FWIW.

Thanks.
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