Serial Number for used Irig HD 2?

General talk about music creation and production, or anything that doesn’t fit into the other categories

Serial Number for used Irig HD 2?

Postby albrechtmyers » Thu Jan 30, 2020 8:42 am

[Was titled "need advice"]

Hello,
I bought Irig HD 2 from a person. There is a serial number, but it displays an error during registration. Please specify if there is any way to get free software or find another solution?
Thanks!
Cheers!
albrechtmyers
 
Posts: 1
Joined: Thu Jan 30, 2020 8:37 am

Re: Serial Number for used Irig HD 2?

Postby DarkStar » Thu Jan 30, 2020 10:52 am

Hello albrechtmyers and welcome to the forum.

I do not know how transfers of hardware products (and any bonus software) work.

Please contact Sales Support who can look at your Account and see what's going on. Response time generally is within 2 working days (US (East Coast) Business hours, generally). Administrators and Moderators here cannot access your Account.

They will likely need information from the seller though (serial number, account, etc) so you may want to get in touch with him / her if you don't at least have the serial number.
----------------
DarkStar ... interesting, if true.
Inspired by ...
User avatar
DarkStar
Hero Of The Week (Moderator)
 
Posts: 8668
Joined: Fri Dec 17, 2010 5:42 pm
Location: Surrey, UK

Re: Serial Number for used Irig HD 2?

Postby Peter_IK » Thu Jan 30, 2020 5:55 pm

Also note that software bundled with hardware does not transfer per section 4.5 (Software Transfer) of the EULA at https://www.ikmultimedia.com/legal/inde ... -agreement

b) If the Product is part of a bundle of IK Multimedia software and hardware, only the hardware can be resold / transferred. Any bundled software Product is considered NFR.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 19734
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere


Return to General Discussions