Volume Knob doesn't work and faders too.

Discussion about IK monitors and speakers like iLoud Micro Monitor and iLoud

Volume Knob doesn't work and faders too.

Postby miguel.galvezs » Sun Apr 21, 2019 6:27 pm

Hi, I have a serious issue with my old micro monitors, I don't know why but yesterday when I set my gear in mode on, as usual, the sound of my micro monitors are week and the bass doesn't sound good. To be specific there's no low end trough the monitors. The volume knob doesn't work and also the EQ faders. At this time I don't know what to do, these monitors are very important in my business. Please help. Thanks in advance. M
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Re: Volume Knob doesn't work and faders too.

Postby garfy » Sun Apr 21, 2019 6:40 pm

Hi miguel.galvezs and welcome to the forum.


As this is a user-to-user forum and not direct to IKM support, in case no one else chimes in here with advice or a solution, you should raise a ticket with IK official support here:
https://www.ikmultimedia.com/contact-su ... -hardware/
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.14.6 Logic 10.5 Reason 8.3
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
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Re: Volume Knob doesn't work and faders too.

Postby krymskiy » Fri Dec 06, 2019 5:39 pm

Having the same issue out of nowhere.
Contacted support and waiting for their response.
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Re: Volume Knob doesn't work and faders too.

Postby krymskiy » Sun Dec 08, 2019 5:32 am

Was this ever solved?
It's the weekend but I'm kinda freaking out cause it seems like a DSP problem, so I doubt I can fix it remotely. Will post an update when/if I get one.
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Re: Volume Knob doesn't work and faders too.

Postby krymskiy » Wed Dec 11, 2019 3:20 am

Will be sending the speakers to IKM under warranty.
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Re: Volume Knob doesn't work and faders too.

Postby Peter_IK » Wed Dec 11, 2019 6:48 pm

As this thread has been resolved for the original poster it will be marked as such and locked to keep the forum tidy.
  • If you are the original poster and wish to add a comment please ask a Moderator to unlock the thread.
  • If you are reading this thread because you are having similar issues or have questions of a related nature, please feel free to start a new topic. Remember that similar symptoms do not mean the same problem or solution.
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