Move Starred Favorites to New Computer

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Move Starred Favorites to New Computer

Postby alienpops » Mon Dec 02, 2019 10:20 pm

I have a new computer (Mac) and I was able to get SampleTank 4 installed and moved over all of the sounds, but the instruments that I marked as favorites (added a star) are not showing up. How do I get the star ratings to transfer to a new computer? I spent hours going through all of the sounds and am hoping not to have to replicate that process. Thanks for any help on this.
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Re: Move Starred Favorites to New Computer

Postby DarkStar » Tue Dec 03, 2019 12:16 pm

I do not know where the log of the Favourites is kept.

As this is primarily a user to user forum, someone-else may chime in. Meanwhile, the best thing to do is raise a Support Ticket, here for some one to one help (US (East Coast) Business hours, generally). Response time is usually within 2 working days.
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Re: Move Starred Favorites to New Computer

Postby alienpops » Thu Dec 05, 2019 6:47 am

Thanks Darkstar. I'll file a support ticket.
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Re: Move Starred Favorites to New Computer

Postby juergen_b » Sun Dec 11, 2022 12:36 pm

With my new PC I faced to same question. I opened a support ticket to ask how to do it.

This is the complete anser:
Unfortunately, there is no way to transfer them.


Sad.
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