Windows Defender Detects virus

IK Product Manager, Lurssen Mastering Console, CSR (Classik Studio Reverb), and acoustic correction system ARC (Advanced Room Correction) System

Windows Defender Detects virus

Postby MarkMc9999 » Fri Mar 24, 2023 12:01 pm

Hi

Windows defender says the download for Syntronik_2_1_1.zip has a virus!

Same for SampleTank_4_2_3.zip

Trojan:Script/Wacatac.H!ml

Hopefully this isn't true, but obviously, I've deleted the file and not opened it.

Regards,
Mark
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Re: Windows Defender Detects virus

Postby DarkStar » Fri Mar 24, 2023 4:39 pm

Almost certainly false positives - otherwise many other users would have reported it.

Other users may chip in with suggestions.

Meanwhile, as this is not a company Support forum, the best thing to do is contact Technical Support via the IKM web site, for some one to one diagnosis and help. Search the FAQs first, as there may be relevant results. After that, you should see a [Contact Support] button at the bottom of the page, linking you to the Support form.
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Re: Windows Defender Detects virus

Postby MarkMc9999 » Fri Mar 24, 2023 4:49 pm

Yes, you would hope so wouldn't you.

Thanks
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Re: Windows Defender Detects virus

Postby ptumelty » Sat Mar 25, 2023 12:58 am

Had the same thing today after installing SampleTank. I've logged a ticket. Hoping it's a false positive. Windows Defender is saying I have an active threat, the file listed is in the IK Product Manager download folder, but doesn't exist as it was blocked and then I deleted it.

Doing a full scan just in case
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Re: Windows Defender Detects virus

Postby ptumelty » Sat Mar 25, 2023 1:12 am

This makes me feel better

https://www.google.com/search?q=Script/Wacatac.H!ml+false+positives+windows+defender&sxsrf=APwXEdfmrv1Th4o2OiLr7HgtJ_R0pA536w:1679703033663&source=lnt&tbs=qdr:d&sa=X&ved=2ahUKEwi39pi15fX9AhUVGsAKHdleBR8QpwV6BAgBEBc&biw=1696&bih=923&dpr=1.25

Lots of instances of false positives in the last 24hrs for all kinds of stuff. I bet a windows defender update will be coming shortly that will fix it....

Fingers Crossed. Still got 4hrs left on my scan...
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Re: Windows Defender Detects virus

Postby VladaK74 » Mon Mar 27, 2023 11:23 pm

I have the same trojan message when installing SampleTank 4 and Syntronik 2
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Re: Windows Defender Detects virus

Postby olmua » Fri Mar 31, 2023 2:59 am

HI,

I have the same trojan while installing Syntronik 2

The affected item is SYN_J-60.zip
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Re: Windows Defender Detects virus

Postby DarkStar » Fri Mar 31, 2023 9:03 am

DarkStar wrote:This is not a company Support forum, the best thing to do is contact Technical Support via the IKM web site, for some one to one diagnosis and help. Search the FAQs first, as there may be relevant results. After that, you should see a [Contact Support] button at the bottom of the page, linking you to the Support form.
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