CODE:207 SERIAL NUMBER NOT ELIGIBLE FOR CROSSGRADE/ UPGRADE

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CODE:207 SERIAL NUMBER NOT ELIGIBLE FOR CROSSGRADE/ UPGRADE

Postby AmilaM1111 » Sun Mar 12, 2023 5:50 pm

Hello there, Im from Sri Lanka, I just bought the "Total Studio 3.5 MAX Maxgrade" from audiodeluxe. But when I use the serial key, I get an error.

Image
SERIAL NUMBER NOT ELIGIBLE FOR CROSSGRADE/ UPGRADE (CODE:207)

Please help me :( :( :( :(
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Re: IK Multimedia releases Total Studio 3.5 MAX and Total VI

Postby Steve-xyz » Sun Mar 12, 2023 6:03 pm

AmilaM1111 wrote:Hello there, Im from Sri Lanka, I just bought the "Total Studio 3.5 MAX Maxgrade" from audiodeluxe. But when I use the serial key, I get an error.

Please help me :( :( :( :(

I highly recommend that for this kind of issue you contact IK Support. https://www.ikmultimedia.com/support/
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Re: IK Multimedia releases Total Studio 3.5 MAX and Total VI

Postby AmilaM1111 » Sun Mar 12, 2023 6:18 pm

Steve-xyz wrote:
AmilaM1111 wrote:Hello there, Im from Sri Lanka, I just bought the "Total Studio 3.5 MAX Maxgrade" from audiodeluxe. But when I use the serial key, I get an error.

Please help me :( :( :( :(

I highly recommend that for this kind of issue you contact IK Support. https://www.ikmultimedia.com/support/


Thankyou very much, I filled the relevant form. I hope they will reply soon.
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Re: IK Multimedia releases Total Studio 3.5 MAX and Total VI

Postby AmilaM1111 » Mon Mar 13, 2023 9:59 am

Steve-xyz wrote:
AmilaM1111 wrote:Hello there, Im from Sri Lanka, I just bought the "Total Studio 3.5 MAX Maxgrade" from audiodeluxe. But when I use the serial key, I get an error.

Please help me :( :( :( :(

I highly recommend that for this kind of issue you contact IK Support. https://www.ikmultimedia.com/support/


I think it might be because I don't have a Max version that I can't update even though I bought MaxGrade.

If I buy T-Rack Max now (https://www.ikmultimedia.com/products/tr5max/), will I be able to upgrade to MaxGrade?

Is it possible because the audiodeluxe website says this?

(https://www.audiodeluxe.com/products/au ... x-maxgrade) *Maxgrade version for registered owners of any IK Multimedia "MAX" bundle

Anyone know help me, I'm stuck :( :(
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Re: CODE:207 SERIAL NUMBER NOT ELIGIBLE FOR CROSSGRADE/ UPGR

Postby DarkStar » Mon Mar 13, 2023 11:24 am

Yes, a MAXgrade serial number is valid only if you have a another MAX product.

https://www.ikmultimedia.com/faq/index.php?id=1354

I reckon that if you get TR5 MAX (not the Crossgrade/Upgade/MAXgrade) then you should be OK.

But, to be sure, check with Sales Support. Search the FAQs first, as there may be relevant results. After that, you should see a [Contact Support] button at the bottom of the page, linking you to the Support form.
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Re: CODE:207 SERIAL NUMBER NOT ELIGIBLE FOR CROSSGRADE/ UPGR

Postby AmilaM1111 » Mon Mar 13, 2023 11:44 am

DarkStar wrote:Yes, a MAXgrade serial number is valid only if you have a another MAX product.

https://www.ikmultimedia.com/faq/index.php?id=1354

I reckon that if you get TR5 MAX (not the Crossgrade/Upgade/MAXgrade) then you should be OK.

But, to be sure, check with Sales Support. Search the FAQs first, as there may be relevant results. After that, you should see a [Contact Support] button at the bottom of the page, linking you to the Support form.


Thanks a lot, I will read these articles topics. I sent a message to support last night but still no reply. That's why it was put in the thread. Thank you very much friend.
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