Is the USB connector issue with the iRig HD 2 a common probl

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Is the USB connector issue with the iRig HD 2 a common probl

Postby Kamaal12 » Tue Feb 07, 2023 8:11 am

I gifted my 11-year-old an iRig HD 2 for Christmas to allow him to connect his guitar to an iPad for use with GarageBand. However, the USB connector on the iRig HD 2 is not very stable and even a slight nudge can cause it to lose the connection to GarageBand, disrupting any progress he had made.

I am very disappointed in this product and its connection. Have others experienced this issue, and is it possible that I received a faulty unit that should be returned to Guitar Center?
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Re: Is the USB connector issue with the iRig HD 2 a common p

Postby Peter_IK » Tue Feb 07, 2023 6:01 pm

This is not the expected behavior. IK Support can also help you with any warranty issues or you may want to check with your retailer as you mentioned.
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