Only can authorize in admin profile [Resolved]

Discussions about MODO DRUM physically modeled drums and MODO BASS - the first physically modeled electric bass virtual instrument

Only can authorize in admin profile [Resolved]

Postby arwang » Wed Dec 08, 2021 5:58 am

Please help. I try to authorize modo drum to my mac compter, but i found it only admin profile able to authorize. It can not success authorized in another profile on same mac compter. Anyone can help? Thanks.
arwang
 
Posts: 7
Joined: Mon Dec 25, 2017 4:32 am

Re: Only can authorize in admin profile

Postby Peter_IK » Wed Dec 08, 2021 4:32 pm

As far as I am aware our software would not require an admin profile. However, I am not in tech support so they would have more and better information and the ability to troubleshoot your issue so please open a ticket with IK Support and they will happily assist you with this issue. Thank you.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 19736
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere

Re: Only can authorize in admin profile

Postby arwang » Wed Dec 08, 2021 5:05 pm

Thanks, Peter, IK staff helping me to fix the problem.
But still cannot authorize, don't know how to fix it.

: (
arwang
 
Posts: 7
Joined: Mon Dec 25, 2017 4:32 am

Re: Only can authorize in admin profile

Postby DarkStar » Wed Dec 08, 2021 6:02 pm

Please Reply to the email from Support, saying that the suggestion did not work and ask for further advice.
----------------
DarkStar ... interesting, if true.
Inspired by ...
User avatar
DarkStar
Hero Of The Week (Moderator)
 
Posts: 8668
Joined: Fri Dec 17, 2010 5:42 pm
Location: Surrey, UK

Re: Only can authorize in admin profile

Postby arwang » Thu Dec 09, 2021 12:23 am

Thanks Darkstar. I have repied. Will share on here if fixed.
arwang
 
Posts: 7
Joined: Mon Dec 25, 2017 4:32 am

Re: Only can authorize in admin profile

Postby arwang » Thu Dec 09, 2021 4:52 am

Thanks ik staff, the problem fixed.

Here r the steps:
1. Open console goto ~/Library/Preferences/
2. sudo chmod 777 com*ik*
3. Re-auth in ik product manager
4. Fixed

: )
arwang
 
Posts: 7
Joined: Mon Dec 25, 2017 4:32 am

Re: Only can authorize in admin profile [Resolved]

Postby DarkStar » Thu Dec 09, 2021 12:31 pm

Good oh :)

To other readers: these steps worked for arwang but the cause your problem may well be different. Only try the above if you are sure about what you are doing. Otherwise, rasie a Support Ticket for some one to one advice.

---------------------------------------
As this thread has been resolved for the original poster it will be marked as such and locked to keep the forum tidy.
  • If you are the original poster and wish to add a comment please ask a Moderator to unlock the thread.
  • If you are reading this thread because you are having similar issues or have questions of a related nature, please feel free to start a new topic.
  • Remember that similar symptoms do not mean the same problem or solution.
----------------
DarkStar ... interesting, if true.
Inspired by ...
User avatar
DarkStar
Hero Of The Week (Moderator)
 
Posts: 8668
Joined: Fri Dec 17, 2010 5:42 pm
Location: Surrey, UK


Return to MODO DRUM & MODO BASS