Can Anyone Help Me With Syntronik?

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Can Anyone Help Me With Syntronik?

Postby hoensean » Mon Sep 28, 2020 3:26 am

I bought Syntronik and it was working fine. I'm now in the middle of a session during which Syntronik was a key element. I order a "more sounds" update and whatever happened during install switched the file path and I cannot, for the life of me, get the thing going again? IK doesn't seem to offer much support. Any suggestions>
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Re: Can Anyone Help Me With Syntronik?

Postby Peter_IK » Tue Sep 29, 2020 4:47 pm

Sorry to hear you are having problems. Do you have a ticket number? I can have someone see what's going on with that.
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Re: Can Anyone Help Me With Syntronik?

Postby Michael Loughlin » Thu Oct 01, 2020 12:21 am

Similar thing happened to me in ST4.....but adding the instrument path:

C/users/public/documents/IK Multimedia/SampleTank 4

OR

C/users/public/documents/IK Multimedia/SampleTank 3

...respectively, seemed to remedy the issue.

I think these are the default paths that the installers use, and are always worth checking after any upgrade or re-install.

I was working really hard to keep my sound installs OFF my C DRIVE and but must have missed a prompt or something. Anyway, this was where my "missing" files had been placed and once I added this path to the others...I was back in business again.

May not be your remedy, but worth a mention....just in case.
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Re: Can Anyone Help Me With Syntronik?

Postby DarkStar » Thu Oct 01, 2020 10:55 am

What is the full path to your Syntronik Sounds library?
What is the full path to the "more sounds" update?
What path is shown in Syntronik's Settings >> library >> Disk path?
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Re: Can Anyone Help Me With Syntronik?

Postby hoensean » Fri Oct 02, 2020 12:08 am

Hi... so I figured out this much... I have multiple sessions up using sounds I've made from Syntronik Free but when I added the J-60 sound downloads I totally lost all the FREE sounds. Any suggestions? Seems you can no longer download Syntronik Free from the site.
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Re: Can Anyone Help Me With Syntronik?

Postby hoensean » Fri Oct 02, 2020 12:10 am

Forgive me... I am a little technologically challenged, very much an analog person. How do I even pull up the path and reroute it? There is no obvious way to do this within the plug-in... thanks so much
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Re: Can Anyone Help Me With Syntronik?

Postby DarkStar » Fri Oct 02, 2020 12:57 pm

hoensean wrote:Hi... so I figured out this much... I have multiple sessions up using sounds I've made from Syntronik Free but when I added the J-60 sound downloads I totally lost all the FREE sounds. Any suggestions?

This confirms my suspicion that the sounds have been installed into different locations.

hoensean wrote:Seems you can no longer download Syntronik Free from the site.

Check your User Area / My Products or the new IK Product Manager..

To help us help you:
DarkStar wrote:What is the full disk path to your Syntronik Sounds library?
What is the full path to the "more sounds" update?
What path is shown in Syntronik's Settings >> Library >> Disk path?


To set the path in the plug-in, go to Syntronik's Settings >> Library >> Disk path. See the User Manual, section 2.1.2
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