ARC 3 Plug in missing - - iMAC LogicPro X

IK Product Manager, Lurssen Mastering Console, CSR (Classik Studio Reverb), and acoustic correction system ARC (Advanced Room Correction) System

ARC 3 Plug in missing - - iMAC LogicPro X

Postby DC Santangelo » Sat Sep 05, 2020 1:26 am

Hiya,

here's the timeline.
* Didn't install 2.5 before Catalina upgrade
*Can't instal new in box 2.5
*find ARC 3 in "new" Auth/Mnger I downloaded
*It shows Authorize & Instal for 2.5, ONLY shows Authorize for ARC3
* Click Authorize for ARC 3. "Install ARC3" shows up in my finder, install package
* ARC Analysis tool appears. Use it, mic everything etc... File is created.

*GO to DAW--- NO plug in? Go to Plug in auth in Mac, no Plug In...
*Search computer, no plug in.

Anyone? help?

I have a ticket into Support- keep getting told to go to the Authorization Manager...

Thanks!
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Re: ARC 3 Plug in missing - - iMAC LogicPro X

Postby Peter_IK » Mon Sep 14, 2020 6:59 pm

Since no other users have chimed in here, please make sure you reply to IK Support to let them know their suggestions have not yet resolved your issue. They will continue to work with you to get your issue resolved. Thank you.
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Re: ARC 3 Plug in missing - - iMAC LogicPro X

Postby ShadowjackMusic » Tue Dec 22, 2020 5:13 am

DC Santangelo,

same issues here totally.
Deleted and reinstalled. TWICE.
Attempts to save or close produce a JAVA error.
went to preferences and made sure ARC was allowed access to files, microphone, etc. Opened up Firewall for all IK downloads.
NADA....
Direct email to SUPPORT- No response. Spent $200 on this and an IRig Acoustic Stage which arrived defective, totally missing parts of the battery case! [Mod edit: redacted]

Logic ProX on iMac Catalina after doing correction procedure and saving, open logic, no plug in and "NO CORRECTION AVAILABLE"

ARC NOTES

Code: Select all
Last login: Mon Dec 21 22:29:24 on console

The default interactive shell is now zsh.
To update your account to use zsh, please run `chsh -s /bin/zsh`.
For more details, please visit https://support.apple.com/kb/HT208050.
/Library/Application\ Support/Avid/Audio/Plug-ins/ARC\ 3.aaxplugin/Contents/MacOS/ARC\ 3 ; exit;
Theresas-iMac:~ Richard$ /Library/Application\ Support/Avid/Audio/Plug-ins/ARC\ 3.aaxplugin/Contents/MacOS/ARC\ 3 ; exit;
-bash: /Library/Application Support/Avid/Audio/Plug-ins/ARC 3.aaxplugin/Contents/MacOS/ARC 3: cannot execute binary file
logout
Saving session...
...copying shared history...
...saving history...truncating history files...
...completed.
Deleting expired sessions...6 completed.

[Process completed]
validating Audio Unit ARC 3 by IK Multimedia:

    AU Validation Tool
    Version: 1.7.0
    Copyright 2003-2019, Apple Inc. All Rights Reserved.
    Specify -h (-help) for command options

--------------------------------------------------
VALIDATING AUDIO UNIT: 'aufx' - 'ARC3' - 'Ikmm'
--------------------------------------------------
Manufacturer String: IK Multimedia
AudioUnit Name: ARC 3
Component Version: 3.0.1 (0x30001)

* * PASS
--------------------------------------------------
TESTING OPEN TIMES:
COLD:
Time to open AudioUnit:         23.119 ms
WARM:
Time to open AudioUnit:         7.193  ms
FIRST TIME:
Time for initialization:        34.784 ms

* * PASS
--------------------------------------------------
VERIFYING DEFAULT SCOPE FORMATS:
Input Scope Bus Configuration:
 Default Bus Count:1
    Bus Name: Input
    Default Format: AudioStreamBasicDescription:  2 ch,  44100 Hz, 'lpcm' (0x00000029) 32-bit little-endian float, deinterleaved

Output Scope Bus Configuration:
 Default Bus Count:1
    Bus Name: Output
    Default Format: AudioStreamBasicDescription:  2 ch,  44100 Hz, 'lpcm' (0x00000029) 32-bit little-endian float, deinterleaved

* * PASS
--------------------------------------------------
VERIFYING REQUIRED PROPERTIES:

* * PASS
--------------------------------------------------
VERIFYING RECOMMENDED PROPERTIES:
  VERIFYING PROPERTY: Latency
    PASS
  VERIFYING PROPERTY: Tail Time
    PASS
  VERIFYING PROPERTY: Bypass Effect
    PASS

* * PASS
--------------------------------------------------
VERIFYING OPTIONAL PROPERTIES:

* * PASS
--------------------------------------------------
VERIFYING SPECIAL PROPERTIES:

VERIFYING CUSTOM UI
Cocoa Views Available: 1
  JUCE_AUCocoaViewClass_5b21c07320196f1e
    PASS

HAS FACTORY PRESETS

VERIFYING CLASS INFO
    PASS

TESTING HOST CALLBACKS
    PASS

* * PASS
--------------------------------------------------
PUBLISHED PARAMETER INFO:

* * PASS
--------------------------------------------------
FORMAT TESTS:

Reported Channel Capabilities (explicit):
      [2, 2] 

Input/Output Channel Handling:
1-1   1-2   1-4   1-5   1-6   1-7   1-8   2-2   2-4   2-5   2-6   2-7   2-8   4-4   4-5   5-5   6-6   7-7   8-8
                                          X                                                                       

* * PASS
--------------------------------------------------
RENDER TESTS:

Input Format: AudioStreamBasicDescription:  2 ch,  44100 Hz, 'lpcm' (0x00000029) 32-bit little-endian float, deinterleaved
Output Format: AudioStreamBasicDescription:  2 ch,  44100 Hz, 'lpcm' (0x00000029) 32-bit little-endian float, deinterleaved
Render Test at 512 frames
Slicing Render Test at 64 frames
  PASS


Render Test at 64 frames, sample rate: 22050 Hz
Render Test at 137 frames, sample rate: 96000 Hz
Render Test at 4096 frames, sample rate: 48000 Hz
Render Test at 4096 frames, sample rate: 192000 Hz
Render Test at 4096 frames, sample rate: 11025 Hz
Render Test at 512 frames, sample rate: 44100 Hz
  PASS

Checking connection semantics:
Connection format:
AudioStreamBasicDescription:  2 ch,  44100 Hz, 'lpcm' (0x00000029) 32-bit little-endian float, deinterleaved
  PASS

Bad Max Frames - Render should fail
  PASS

Test MIDI
  PASS

* * PASS
--------------------------------------------------
AU VALIDATION SUCCEEDED.
--------------------------------------------------


validation result: successfully validated

updating properties of AU ARC 3 by IK Multimedia…/Users/Richard/Desktop/Screen Shot 2020-12-19 at 7.50.42 PM.png


cid:00E3B64A-3643-499B-A0E3-3622EFEF8A5B

Screen Shot 2020-12-19 at 7.50.42 PM.png :oops:
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Re: ARC 3 Plug in missing - - iMAC LogicPro X

Postby DarkStar » Tue Dec 22, 2020 12:01 pm

I have removed the duplicate post and put the diagnostics into "Code" tags for clarity.

Technical Support is quite busy at the moment, but you can Reply to the acknowledgement email asking for a progress report, or providing additional info. If you need to, please also review the forum Guidelines about escalaiitng Support issues.

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Re: ARC 3 Plug in missing - - iMAC LogicPro X

Postby ShadowjackMusic » Wed Dec 23, 2020 8:38 am

Thank you, DarkStar. Tech support sent me some possible solutions:

[Mode edit: direct quote for Support has been removed, as per the forum Guidelines. It applies to your query only and may mislead others ]

So I will give this a go...
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Re: ARC 3 Plug in missing - - iMAC LogicPro X

Postby robymeola » Sat Aug 21, 2021 2:17 pm

try to use ROSETTA with logic. had the same problem ,then switched logic to rosetta and then I was able to authorise arc3 in the plugin manager.
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