MTM randomly cutting out

Discussion about IK monitors and speakers like iLoud Micro Monitor and iLoud

MTM randomly cutting out

Postby bobbyhinson » Sat Jul 18, 2020 5:07 pm

I've had a pair of iLoud MTMs for a couple of weeks now. As of a few days ago, I started noticing one of them temporarily cutting out and the white light on the front flashing for a second. Then the sound will return.

When this happens, the input signal isn't clipping.

I've tried dialing back the output volume from the monitors from 100% to 50%. I've tried switching from +4 to -10 (and back). And I've now completely reset the monitor.

It still does this for no apparent reason.

Have I just gotten a bad monitor?
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Re: MTM randomly cutting out

Postby Peter_IK » Mon Jul 20, 2020 4:01 pm

If you are sure all of the connections are secure and the cables you are using are good, please open a ticket with IK Support via http://www.ikmultimedia.com/contact-support for direct and official support if you have not done so already. Thank you.
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Re: MTM randomly cutting out

Postby bobbyhinson » Mon Jul 20, 2020 4:03 pm

Hi Peter.

Will do.

Thanks.
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