iloud MTM

Discussion about IK monitors and speakers like iLoud Precison, iLoud MTM, iLoud Micro Monitor and iLoud as well as X-MONITOR software.

iloud MTM

Postby kornelius13 » Mon May 25, 2020 12:57 am

Hello.
I ordered MTM speakers two weeks ago. They still haven't shipped yet.
When I bought them they were in stock. Now they're not.
Can you please advise?

My order number is - 2020US158442WEB
kornelius13
 
Posts: 4
Joined: Sat Oct 25, 2014 8:13 am

Re: iloud MTM

Postby Peter_IK » Tue May 26, 2020 4:15 pm

I will have to forward your information to the team as the mods/admins of this forum do not have access to the order system.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 19736
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere

Re: iloud MTM

Postby kornelius13 » Sun May 31, 2020 4:12 am

So I've been waiting for 3 weeks now. How is that so?
I don't have monitoring for over 2 weeks. And have to do everything in my headphones.
Why no one got back to me at least saying that it is delayed?
And the support team can't even help me with anything
I understand that now the monitors are probably out of stock. But then If I knew right away that I had to wait this long, I would have cancelled my order and buy the speakers from wherever they are available.

This is literally what I got from the support team:

Thanks for your patience while we got back to you.
I am just a support agent providing you with the information I have on hand.
You will be notified via email once your order has been shipped.
kornelius13
 
Posts: 4
Joined: Sat Oct 25, 2014 8:13 am

Re: iloud MTM

Postby Peter_IK » Mon Jun 01, 2020 6:59 pm

The team is awaiting confirmation of an incoming shipment of more iLoud MTM. If you need to cancel your order please let me or your support rep know.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 19736
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere

Re: iloud MTM

Postby kornelius13 » Sun Jun 07, 2020 7:16 am

Peter_IK.
So, my order has been shipped.
Thank you for all your replies.
kornelius13
 
Posts: 4
Joined: Sat Oct 25, 2014 8:13 am

Re: iloud MTM

Postby Peter_IK » Mon Jun 08, 2020 3:03 am

Glad to hear it! You'll love iLoud MTM.

As this thread has been resolved for the original poster it will be marked as such and locked to keep the forum tidy.
  • If you are the original poster and wish to add a comment please ask a Moderator to unlock the thread.
  • If you are reading this thread because you are having similar issues or have questions of a related nature, please feel free to start a new topic. Remember that similar symptoms do not mean the same problem or solution.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 19736
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere


Return to IK Monitors and Speakers