Is irig UA compatible with Samsung S20 Ultra?

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Is irig UA compatible with Samsung S20 Ultra?

Postby cjfancy » Sun Apr 26, 2020 8:30 pm

I receive no activity when attempting to use irig UA on the Samsung S20 Ultra. Is this a compatibility issue? Has anyone successfully used the irig UA on a S20?
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Re: Is irig UA compatible with Samsung S20 Ultra?

Postby Peter_IK » Mon Apr 27, 2020 8:55 pm

If your device meets the Android specs mentioned here https://www.ikmultimedia.com/products/i ... hp?p=specs and you still have these issues please open a ticket with IK Support who can assist you directly at http://www.ikmultimedia.com/contact-support
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Re: Is irig UA compatible with Samsung S20 Ultra?

Postby ldantasloureiro » Fri May 29, 2020 12:12 am

I'm having the same problem. The device just doesn't read my guitar on my S20. I plug it in and nothing happens. Keep saying to connect the device or access the Demo Mode.

Also, my computer doesn't read the Asio4All driver with the amplitube, but with all others programs, i reads perfectly.

Please, if your service is just send links for Faq, don't waste our time.

Does it work or not, on Samsung s20?

Tks
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Re: Is irig UA compatible with Samsung S20 Ultra?

Postby Peter_IK » Fri May 29, 2020 7:19 pm

Peter_IK wrote:If your device meets the Android specs mentioned here https://www.ikmultimedia.com/products/i ... hp?p=specs and you still have these issues please open a ticket with IK Support who can assist you directly at http://www.ikmultimedia.com/contact-support
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Re: Is irig UA compatible with Samsung S20 Ultra?

Postby cjfancy » Sat Sep 19, 2020 1:32 am

Hi thanks for the reply, I have it working now. It was a matter of finding the correct usb C to Usb A adapter. After getting a proper usb Otg adapter, the UA began working as expected.
Thanks again for the follow-up.

Regards.
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Re: Is irig UA compatible with Samsung S20 Ultra?

Postby hidayattan » Fri Oct 09, 2020 2:02 am

hey guys Im facing the same problem too with my note 8. I'm using an USB C male to USB A female OTG adapter with the micro USB to micro USB cable provided along with the irig. I've been troubleshooting different cables and adapters and have not been successful. May I know what cables and adapters are you using?
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Re: Is irig UA compatible with Samsung S20 Ultra?

Postby cjfancy » Fri Oct 09, 2020 3:01 pm

I tried a couple from amazon, no go. Went to Bestbuy, picked up their "Insignia" branded C to A (otg) adapter. Plugged into my irig with an A to micro otg cable I had at home. Magic started right away. Why did l go C to A? I have an SD card reader at home I wanted to use as well. That required USB A. All worked once i found a proper C to A adapter. P.s, I tried the cable before leaving the store to be sure it worked for me.
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