Tonex Pedal won't turn on

AXE I/O, AXE I/O Solo, iRig Stomp I/O, Guitar and Bass Audio Interfaces/Controllers, iRig Keys I/O and the iRig Keys family of MIDI controllers

Tonex Pedal won't turn on

Postby afossum0 » Tue Feb 21, 2023 4:05 pm

Perhaps I'm doing something very dumb, but for some reason my Tonex Pedal will not display anything on the screen and will not connect via USB. The unit has the orange internal lights on, so I know it has power. But other than that, no signs of life. Note that I was able to connect it once initially and it performed a firmware update. Since the update, I don't believe it has ever turned on again.

Thoughts? Help?
afossum0
 
Posts: 1
Joined: Sun Jan 23, 2022 11:18 pm

Re: Tonex Pedal won't turn on

Postby Peter_IK » Tue Feb 21, 2023 6:44 pm

Sorry to hear you are having issues. Please reach out to IK Support if you have not already done so and they will walk you through some troubleshooting and take care of your issue. Thank you.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 19841
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere


Return to Interfaces & Controllers