iRig keys I/O 49 firmware update failed

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iRig keys I/O 49 firmware update failed

Postby Namyong Jeong » Tue Oct 27, 2020 7:28 pm

Hi. I just brought iRig keys I/O 49.

I try update firmware 1.0.11 on mac OS catalina.
but.

Rig Keys IO 49 Bootloader (USB Bootloader) was found.

Firmware update started. The operation could take several minutes...Firmware update finished with ERRORS!
Now you can disconnect iRig Keys IO 49.

what's happen?

I hope solve to this problem.
any help?
Last edited by Namyong Jeong on Tue Oct 27, 2020 7:47 pm, edited 1 time in total.
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Re: iRig kyes I/O 49 firmware update failed

Postby Peter_IK » Tue Oct 27, 2020 7:47 pm

Sorry to hear you are having trouble. I'm not sure what would have caused that for you but since this is mainly a user-to-user forum I'd suggest opening a ticket with IK Support at http://www.ikmultimedia.com/contact-support for direct and official technical support. I'm sure they'll be able to assist you and take care.
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Re: iRig kyes I/O 49 firmware update failed

Postby Namyong Jeong » Tue Oct 27, 2020 7:57 pm

Peter_IK wrote:Sorry to hear you are having trouble. I'm not sure what would have caused that for you but since this is mainly a user-to-user forum I'd suggest opening a ticket with IK Support at http://www.ikmultimedia.com/contact-support for direct and official technical support. I'm sure they'll be able to assist you and take care.



thank you for your suggestion.
I just open ticket with IK Support.
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Re: iRig kyes I/O 49 firmware update failed

Postby AGVradio » Mon Oct 02, 2023 6:05 pm

^^^

Were you able to find a solution for this?. I am having a similar problem with a laptop and my iRig Keys 49 I/O: it does not update and stops working after a while, needing a reconnection

Thanks!

Jose
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Re: iRig keys I/O 49 firmware update failed

Postby Wallaby12 » Sat Oct 07, 2023 8:17 pm

My firmware update ALSO failed.
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Re: iRig kyes I/O 49 firmware update failed

Postby Peter_IK » Mon Oct 09, 2023 3:26 pm

Peter_IK wrote:Sorry to hear you are having trouble. I'm not sure what would have caused that for you but since this is mainly a user-to-user forum I'd suggest opening a ticket with IK Support at http://www.ikmultimedia.com/contact-support for direct and official technical support. I'm sure they'll be able to assist you and take care.
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