2 AXE I/O Control Panels

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2 AXE I/O Control Panels

Postby crypto27 » Sat Oct 24, 2020 5:36 am

Hello,

I recently updated from AXE I/O version 1.1.0 to 1.2.0
now i have two AXE I/O control panels showing in the windows task manager and the uninstall app.

is this normal ?

Thank You.
crypto27
 
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Re: 2 AXE I/O Control Panels

Postby DarkStar » Sat Oct 24, 2020 2:17 pm

I do not think so.

As this is primarily a user to user forum, someone-else may chime in [#]. Meanwhile, the best thing to do is check the FAQs, via here. If they do not resolve the issue, there is a link at the top to the Technical Support form, for some one to one investigation and help. Response time is usually within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.

[#] But please remember that the same symptoms do not necessarily mean the same problem.

And, to help others who run into a similar problem, please let us know what you did to resolve the problem, but without directly quoting any correspondence from Support.
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Re: 2 AXE I/O Control Panels

Postby crypto27 » Sat Oct 24, 2020 3:45 pm

Thank you for your reply and for the links.

i will try and search in FAQ.

btw, i was wondering, do you think a clean uninstall/install is a good idea ?

Thank you.
crypto27
 
Posts: 4
Joined: Sun Apr 19, 2020 10:50 am


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