iRig HD2 virtually no sound direct to amp via 1/4" jack

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iRig HD2 virtually no sound direct to amp via 1/4" jack

Postby blnelson05 » Thu Sep 24, 2020 12:25 am

So I just got this iRig HD2 today let me preface with that. I have it connected to an amp direct cable via the 1/4" jack on the iRig unit, I play exclusively on an iPad 5th gen. There is barely above a whisper coming out of the amp. Even if I turn all the knobs up, the volume slider on the unit, etc it's just quiet.

I've tried this in GarageBand, AmpliTube, ToneStack, Bias FX2, AmpKit. Each and every one is quiet via that amp jack.

Now when I connect to some monitors via the 1/8" jack on the iRig unit it's loud and cool, but I want 100% functionality of course. Anyone ever experienced this issue, did you get it resolved? I've contacted support already but curious if someone has a quicker response on this
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