iRig Keys 2 Pro connection to iPad Pro (USB C)

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iRig Keys 2 Pro connection to iPad Pro (USB C)

Postby petertow » Thu Sep 17, 2020 4:17 pm

Hi
Just purchased an iRig Keys2 Pro which I am trying to use with my iPad Pro. I have a USB A Female to USBC adaptor, but I do not get any sound from the iPad speakers.

Reading some of the threads suggest that the configuration of the newer ipads with only USB C connections cannot use the speakers when a cable is connected to the USB socket.

Is this correct? I see there is a cable in the IK store, but don't want to shell out for this if I still will not get sound from my ipad

I do have external speakers that I can connect to the iRig, but I would like to keep the setup as simple as possible

Thanks in advance
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Re: iRig Keys 2 Pro connection to iPad Pro (USB C)

Postby DarkStar » Fri Sep 18, 2020 2:17 pm

Hello petertow and welcome to the forum.

I am sorry to hear about the problems you are running into.

As this is primarily a user to user forum, someone-else may chime in [#]. Meanwhile, the best thing to do is check the FAQs, via here. If they do not resolve the issue, there is a link to the Technical Support form, for some one to one investigation and help. Response time is usually within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.

[#] But please remember that the same symptoms do not necessarily mean the same problem.

And, to help others who run into a similar problem, please let us know what you did to resolve the problem.
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Re: iRig Keys 2 Pro connection to iPad Pro (USB C)

Postby gunpilot17 » Fri Sep 25, 2020 11:23 pm

There is cable on Amazon that I ordered. I will post Sunday when it gets here how it worked. Hopefully good as it is $7.99 on Amazon as opposed to the absolutely ridiculous price of $29.99 here. Way to take care of your customers IK!! :roll:

iPad Pro has been out over 2 years so honestly, this cable should come with their products....shame.
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Re: iRig Keys 2 Pro connection to iPad Pro (USB C)

Postby petertow » Sat Sep 26, 2020 10:46 am

Thanks, look forward to the update
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Re: iRig Keys 2 Pro connection to iPad Pro (USB C)

Postby gunpilot17 » Sat Oct 03, 2020 11:40 pm

Well as of right now it does not work. Plugging the cable into the iPad puts the iPad in headphone mode so there is no sound even with Bluetooth headphones connected. Playing Netflix I get sound in headphones and Bluetooth speaker but as soon as I plug this cable in, it goes into headphone mode and no sound. Plugging my regular cable into iPad that I charge it with does not do this obviously. Not sure what to do at this point.....

I would love to know if anyone has had success with the cord they sell here. I mean is there a difference? The one I bought supports data. iRig? Any help?
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Re: iRig Keys 2 Pro connection to iPad Pro (USB C)

Postby Donalde » Wed Oct 07, 2020 9:29 pm

I have a possibly similar problem with my new set up for Keys Pro 2 and my new iPad and Garage Band. The keyboard only shows up as an output device. I cannot switch drivers, or whatever, so that it is recognized as an INPUT. Somewhere I heard that if the connection is made with headphones plugged into the keyboard, it is only recognized as an output. Can this be the problem, or what is the solution? Thanks!
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Re: iRig Keys 2 Pro connection to iPad Pro (USB C)

Postby gunpilot17 » Wed Oct 07, 2020 10:22 pm

I have mine working now. It took a USB C hub and external speakers. Plug the USB C hub into iPad and then the cable that came with keyboard, USB mini to USB A into hub. Plug speakers into headphone jack of keyboard. About $42 dollar solution.

The iPad is NOT going to not be in headphone mode when you plug into the charging port.

A cool benefit to this is that you can still charge your iPad while using it in this fashion.

I'm sure other components will work but here is what I got...

USB C hub
https://www.amazon.com/gp/product/B07WPTG7NX/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1

Speakers
https://www.amazon.com/gp/product/B0791H74NT/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

These speakers are really quite impressive for $20!!
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Re: iRig Keys 2 Pro connection to iPad Pro (USB C)

Postby petertow » Thu Oct 08, 2020 10:11 am

Thanks for the update

Looks like owning the top of the range iPad has some downsides
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