IRig HD2 doesn't work with macbook pro late 2011

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IRig HD2 doesn't work with macbook pro late 2011

Postby Andifly » Wed Jul 22, 2020 11:05 am

Hi, IRig HD2 doesn't work with macbook pro late 2011, mac os High Sierra 10.13.6
If i connect my irig, the blue light illuminates, but is not seen by the system. Neither garage band nor any other program sees the device. Other device are recognized regularly.
Do I need to do any updates or download firmware?
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Re: IRig HD2 doesn't work with macbook pro late 2011

Postby DarkStar » Wed Jul 22, 2020 11:21 am

Hello Andifly and welcome to the forum.

I am sorry to hear about the problems you are running into.

As this is primarily a user to user forum, someone-else may chime in with a suggestion[#]. Meanwhile, the best thing to do is raise a Support Ticket, here for some one to one investigation and help (US (East Coast) Business hours, generally). Response time is usually within 2 working days, but in the current circumstances please allow some more time.

[#] But please remember that the same symptoms do not necessarily mean the same problem.

And, to help others who run into a similar problem, please let us know what you did to resolve the problem.
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Re: IRig HD2 doesn't work with macbook pro late 2011

Postby maspauza1 » Wed Aug 05, 2020 2:47 am

I have the same exact problem.
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Re: IRig HD2 doesn't work with macbook pro late 2011

Postby Peter_IK » Wed Aug 12, 2020 12:01 am

DarkStar wrote:Hello Andifly and welcome to the forum.

I am sorry to hear about the problems you are running into.

As this is primarily a user to user forum, someone-else may chime in with a suggestion[#]. Meanwhile, the best thing to do is raise a Support Ticket, here for some one to one investigation and help (US (East Coast) Business hours, generally). Response time is usually within 2 working days, but in the current circumstances please allow some more time.

[#] But please remember that the same symptoms do not necessarily mean the same problem.

And, to help others who run into a similar problem, please let us know what you did to resolve the problem.
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