iRig Stomp IlO & iPad - Looper and Tuner won't start

AXE I/O, AXE I/O Solo, iRig Stomp I/O, Guitar and Bass Audio Interfaces/Controllers, iRig Keys I/O and the iRig Keys family of MIDI controllers

iRig Stomp IlO & iPad - Looper and Tuner won't start

Postby csobalvarro » Tue Jan 28, 2020 12:20 am

I'm a brand new user of the iRig Stomp IO and AmpliTube. Really impressed so far. I'm using on Mac and iPad both. On the iPad, it's working as described overall, but....

While the pedals are all working normally for patch changes, tap tempo, switching between STOMP and LIVE modes, etc. I am not able to launch the TUNER or LOOPER using the foot controls.

Suggestions???
csobalvarro
 
Posts: 10
Joined: Fri Jan 24, 2020 8:42 pm

Re: iRig Stomp IlO & iPad - Looper and Tuner won't start

Postby caveryis » Sat Mar 28, 2020 11:52 pm

I have the exact same issue. It was working fine with the iOS app when I first got the Stomp I/O, but not anymore.

It still works perfectly fine in Amplitube for Windows.

I'm assuming there was an iOS Amplitibe update that has changed something.

Did you ever find a solution?
caveryis
 
Posts: 4
Joined: Sat Dec 26, 2015 6:24 pm

Re: iRig Stomp IlO & iPad - Looper and Tuner won't start

Postby csobalvarro » Sun Mar 29, 2020 12:30 am

Nope :( But I’ve only had the issue on iPad. iPhone and Mac work fine.
csobalvarro
 
Posts: 10
Joined: Fri Jan 24, 2020 8:42 pm

Re: iRig Stomp IlO & iPad - Looper and Tuner won't start

Postby caveryis » Sun Mar 29, 2020 12:40 am

Interesting that it works on the iPhone. The only thing that makes sense is that they've changed something in the iPad app.

I've submitted a ticket, we'll see what response I get. I've seen a couple of other threads of others with the exact same problem too.
caveryis
 
Posts: 4
Joined: Sat Dec 26, 2015 6:24 pm

Re: iRig Stomp IlO & iPad - Looper and Tuner won't start

Postby caveryis » Sun Mar 29, 2020 1:11 am

I just tested it on my wife's iPhone, and it work fine.

As a test, I downloaded the iPhone version of amplitube onto my iPad and it didn't work either... So frustrating...
caveryis
 
Posts: 4
Joined: Sat Dec 26, 2015 6:24 pm

Re: iRig Stomp IlO & iPad - Looper and Tuner won't start

Postby TheIowaKid » Thu May 28, 2020 3:21 am

Did anyone get this resolved?
TheIowaKid
 
Posts: 2
Joined: Wed May 27, 2020 2:26 am

Re: iRig Stomp IlO & iPad - Looper and Tuner won't start

Postby caveryis » Thu May 28, 2020 6:31 am

Not to my knowledge. I have an open ticket and have been working with tech support. Last communication I had from them, they were going to forward it to the engineering team for investigation.
caveryis
 
Posts: 4
Joined: Sat Dec 26, 2015 6:24 pm

Re: iRig Stomp IlO & iPad - Looper and Tuner won't start

Postby Peter_IK » Thu May 28, 2020 4:56 pm

TheIowaKid wrote:Did anyone get this resolved?

Issues that appear to be exactly the same many times are not. Even if so, please report your issue to IK Support so they can look at your specific setup and troubleshoot. They can be reached at http://www.ikmultimedia.com/contact-support

Thank you.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 19736
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere


Return to Interfaces & Controllers