iRig Pro Duo doesn't detect bass guitar signal

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iRig Pro Duo doesn't detect bass guitar signal

Postby caralse » Fri Jul 05, 2019 11:53 am

Hi everyone,

I bought two iRig Pro Duo, the second because I thought that the other one was faulty.
I discovered that the device himself doesn't detect any signal coming from my bass guitar.

I plugged a jack coming from my macbook headphone output and played a YouTube video, and it worked, so the input port of the Pro Duo is working.

The bass is a G&L L-2000 Tribute and tha jack cable is a Stagg SAC3PS DL.
They both work fine with another audio interface I have.

Carlo
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Re: iRig Pro Duo doesn't detect bass guitar signal

Postby Peter_IK » Mon Jul 08, 2019 8:47 pm

That's definitely odd. Since other users have not chimed in with similar issues and/or advice, please open a ticket with IK Support at http://www.ikmultimedia.com/contact-support for direct and official technical assistance. Thanks!
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