iRig Stomp I/O not detecting input

AXE I/O, AXE I/O Solo, iRig Stomp I/O, Guitar and Bass Audio Interfaces/Controllers, iRig Keys I/O and the iRig Keys family of MIDI controllers

iRig Stomp I/O not detecting input

Postby Jimja7 » Mon Mar 11, 2019 5:17 pm

I just bought this brand new, it won't let me select the "headphone" input from iPad or iPhone, doesn't detect a signal through USB on PC or MacBook Pro. Running an IPad pro, iPhone Xs, MacBook Pro 15" 2018 all on the latest mac is, and a gaming PC I built with an octo-core cpu. So far this has proven to be nothing but a bulky paper weight and has me seriously considering just sticking with my analog gear. This product is touted as a plug n play, yet doesn't work at all. Extremely frustrated, and I've already opened a ticket with no response in over 48 hours... Downloaded Asio4all driver to PC, everything is up to date. Maybe purchasing frustratingly difficult items is better left to those without PTSD.
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Re: iRig Stomp I/O not detecting input

Postby Peter_IK » Tue Apr 23, 2019 6:30 pm

Since other users have not chimed in with suggestions or to say they have similar issues, please open a ticket with IK Support at http://www.ikmultimedia.com/contact-support if you haven't done so already so they can provide direct and official technical support to get you up and running. Thank you.
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