Pro Tools Not Seeing iRig Pro I/O

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Pro Tools Not Seeing iRig Pro I/O

Postby leavittmark » Mon May 21, 2018 6:56 pm

Hi All:
Sorry if this is super newbie, but I just purchased an iRig Pro I/O and I want to use it with my laptop and Pro Tools. In Windows (8) Device Manager under Audio Inputs and Outputs I see the iRig Pro but when I go into Pro Tools 2018 it's not listed in either Setup>Playback Engine or Setup>I/O.

What do I need to do to get Pro Tools to see the iRig?

Thanks!
leavittmark
 
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Re: Pro Tools Not Seeing iRig Pro I/O

Postby DarkStar » Tue May 22, 2018 6:39 pm

Hello leavittmark and welcome to the forum.

Sorry to hear about your problem. Some Pro Tools users may pitch in, but meanwhile, raise a Support Ticket, here:
http://www.ikmultimedia.com/contact-support/mi/
for some one to one help. And, to help others who run into a similar problem, please let us know how it gets resolved.
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