IRIG Acoustic Stage low volume and hiss sound

AXE I/O, iRig Stomp I/O, StealthPlug, StealthPedal, StompIO Guitar and Bass Audio Interfaces/Controllers, iRig Keys I/O and the iRig Keys family of MIDI controllers

IRIG Acoustic Stage low volume and hiss sound

Postby dicky.das » Tue Apr 28, 2020 4:53 pm

So all of a sudden in the middle of playing my guitar the irig acoustic stage suddenly had low volume and a hiss sound (sort of like a slight wind on the mic). I recently changed the batteries as well. all the obvious switch off and then on, nothing. I am using logic pro with imac and apogee duet 2.. someone help, there is literally nothing like my problem on the net. sigh
dicky.das
 
Posts: 3
Joined: Tue Apr 28, 2020 4:47 pm

Re: IRIG Acoustic Stage low volume and hiss sound

Postby dicky.das » Thu Apr 30, 2020 11:26 am

really? nobody?
dicky.das
 
Posts: 3
Joined: Tue Apr 28, 2020 4:47 pm

Re: IRIG Acoustic Stage low volume and hiss sound

Postby dicky.das » Thu Apr 30, 2020 8:20 pm

I have sent it to IK multimedia support and no one has got back to me,. Anyone has this problem at all? is there no one from the company to help me?its been 4 days.
dicky.das
 
Posts: 3
Joined: Tue Apr 28, 2020 4:47 pm

Re: IRIG Acoustic Stage low volume and hiss sound

Postby Peter_IK » Mon May 04, 2020 4:30 pm

****.das wrote:I have sent it to IK multimedia support and no one has got back to me,. Anyone has this problem at all? is there no one from the company to help me?its been 4 days.

The IK Support team has an unprecedented ticket volume but they are working hard to answer all tickets as quickly as possible.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 16458
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere

Re: IRIG Acoustic Stage low volume and hiss sound

Postby sebranto50 » Thu Apr 08, 2021 3:16 am

I am having the same problem. Brand new out the box with a brand new amp. Was there ever a solution to this one?
Thanks in Advance
sebranto50
 
Posts: 1
Joined: Thu Apr 08, 2021 3:15 am

Re: IRIG Acoustic Stage low volume and hiss sound

Postby Peter_IK » Thu Apr 08, 2021 4:43 pm

sebranto50 wrote:I am having the same problem. Brand new out the box with a brand new amp. Was there ever a solution to this one?
Thanks in Advance

This is something that IK Support will be able to handle for you via http://www.ikmultimedia.com/contact-support directly.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 16458
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere


Return to Interfaces & Controllers