Can't Copy & Paste IK Serials?

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Can't Copy & Paste IK Serials?

Postby puranon » Sun Jan 06, 2013 12:15 pm

I'm not seeing a way to copy & paste the 18 digit serial # into the Authorization Manager Webpage.
https://www.ikmultimedia.com/Authorizat ... erials.php
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Re: Can't Copy & Paste IK Serials?

Postby AlienNation » Sun Jan 06, 2013 5:55 pm

You may need to paste them in "sections"
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Re: Can't Copy & Paste IK Serials?

Postby puranon » Mon Jan 14, 2013 6:44 am

Thanks. Would Tech Support do something about this?
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Re: Can't Copy & Paste IK Serials?

Postby brianbane » Mon Jan 14, 2013 7:07 am

You should have no problem copying and pasting the entire serial number. Just copy it from your User Area or delivery email, and then click the PASTE button in the Authorization Manager. I think the PASTE button is what you're probably missing here, as I believe it is the only way to get the Authorization Manager to take it.
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Re: Can't Copy & Paste IK Serials?

Postby AlienNation » Tue Jan 15, 2013 7:31 pm

Though the web page that is referenced does not have a paste button, that is what I though was OP's point...
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Re: Can't Copy & Paste IK Serials?

Postby puranon » Tue Feb 12, 2013 9:11 pm

This is nuts. Can something be done about this?
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Re: Can't Copy & Paste IK Serials?

Postby Peter_IK » Tue Feb 12, 2013 9:31 pm

puranon wrote:This is nuts. Can something be done about this?

http://www.ikmultimedia.com/support if you are having issues

Again, the values can be paste in in sections on the web page as pointed out... or as a whole in Authorization Manager.
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Re: Can't Copy & Paste IK Serials?

Postby roosterbooster19 » Sun Aug 27, 2017 7:56 pm

I know this is a late reply, but, it may be helpful to someone in the future.

This happened to me. The key command Ctrl + V to paste, resolved the problem.
The paste button didn't work.
I hope this helps.
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Re: Can't Copy & Paste IK Serials?

Postby grymmz0r » Sat Feb 17, 2018 2:44 pm

Hey! This is old, but I still have this issue.
I just reinstalled the auth manager.
OSX 10.12.6

As a web dev I'm technically quite adept, so I doubt it is a usage error.

paste button simply does nothing. (the serial gets pasted to other places though)
cmd+v does nothing either.

Cheers!

JM
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Re: Can't Copy & Paste IK Serials?

Postby Peter_IK » Sat Feb 17, 2018 3:49 pm

Please report this issue to IK Support as I’m not able to recreate this issue and they can test further with you directly at http://www.ikmultimedia.com/contact-support/mi/
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Re: Can't Copy & Paste IK Serials?

Postby kent318 » Thu Aug 13, 2020 7:06 pm

So I was also facing this issue, under the desired key is a button that says serials/license. Clicking this brings up a window with all codes copy your authorization key and push paste in Authorization manager. Fixed it for me, hope it helps. ;)
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Re: Can't Copy & Paste IK Serials?

Postby kent318 » Thu Aug 13, 2020 7:08 pm

Sorry but apparently that window needs to stay open while pasting.
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