Cracking on my headphones - gets worse when I open a browser

[Clyde1188]

Hey

I am new to playing guitar on my laptop. I used to play on my amp.
Now I have a Focusrite Scarlett Solo and Amplitube 5.

But I have problems with the sound on my headphones.
It is cracking when I am just playing, but it gets worse when I open youtube on my internet browser or Ultimate-Guitar Offical Tabs....it is cracking all the time.

I have also tested the various buffer sisze but it only gets better for a short moment...then it gets the same or even worse again.

My latop I use as the follwing stats:

Asus Vivobook 16x
Windows 11
Intel Core 13th GEN i9-13900H
32gb RAM

Any ideas how a get this work?

It is quite annoying.

Best
Clyde

[zoot99ikm]

I have just had a similar issue when i upgraded my Windows tablet from a lenova tablet with intel i5 and Win 10 to a surface pro 6 with intel i7 and Win 11.

as I only use them for music they both had the Stomp i/o selected as their audio output in windows as well as amplitube.

All seemed fine with the Surface Pro until I was playing along with Youtube backing tracks then after a few minutes the Amplitube sound seemed to break down and turn thin and distorted with drop outs.

While this was happening i noticed that Amplitube seemed to be struggling to respond to touch screen inputs, seemed ok when pressing the stomp pedals.

I am also getting a lot of hissing when the Surface pro is charging. need to figure out a way to filter this out

[zoot99ikm]

think I have solved my first problem, adjusted the power settings, went into the old control panel and set up a custom power setting which keeps the CPU running at a high speed. the issue seems to have gone.

the normal power setting in windows 11 doesn't seem to help

ordered a new power supply (USB one) so hopefully that fixes the terrible hissing