Blank spaces in "My Purchased Tones"

[sanrico]

Hi all, when I first received my TONEX pedal, I downloaded some tone models to check them out. They weren't keepers, so I soon deleted them. However, when I go to to the preset field at the top of the sidebar and open the window to choose something from "My Purchased Tones" there are blank spaces with orange dots there. If I click any of them, I get a message saying "WARNING Tone Model cannot be found or loaded."

Is there a way I can refresh that list and get rid of those blank spots?

[sanrico]

I just realized those blank spots are also in the "My Preset" section as well.