Restore Purchases

AmpliTube TONEX, AmpliTube 5, AmpliTube Custom Shop, AmpliTube Joe Satriani, AmpliTube Brian May, MESA/Boogie®,Orange™, Fender™, Hendrix™, Metal, AmpliTube SVX, and more for Mac/PC
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Restore Purchases

Postby cgscotto » Tue Feb 07, 2023 12:18 am

Hi,
I have AmpliTube 5 Max, and I also bought the Mesa Boogie 2 pack. The problem I am having is AmpliTube does not seem to remember that I bought the Mesa Boogie 2 pack because every time I open the program, the amps are not in the program. I have restore purchases to get them back. Is this normal? Do I have to restore purchases every time I launch the program? If it is not normal what can I do to make AmpliTube remember my purchases?
Thanks.
cgscotto
 
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Re: Restore Purchases

Postby cgscotto » Fri Feb 10, 2023 12:24 pm

I fixed the problem, so I will post my solution in case anybody else experiences the same issue.

I tried reauthorizing the program several times, which did not help. So I trashed the .plist (preferences) for AmpliTube 5 and then reauthorized the program. That did it, and everything is as is should be.
cgscotto
 
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