X-Vibe not functioning - Stars on screen Lights all On

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X-Vibe not functioning - Stars on screen Lights all On

Postby Lifelink » Fri Jul 01, 2022 5:25 am

I purchased my X-Vibe a few months ago and since have finally had some time off to put together my pedalboard. Had the X-Vibe on my pedalboard and plugged the adaptor individually by itself. I plugged the pedal in with my other pedals and all of a sudden, all the lights are on, and the screen on it just has stars going across along with all the numbers...

Its not being recognized in the Librarian App as well. I did the steps with the holding down B for a few mins and then plugging in the power and then starting the app and holding Control- but its not even being recognized there as well. The pedal doesn't even seem to be going into the DFU mode..... The app just says pedal is offline. I can't even force recover the pedal as well. I have put in a ticket, but havent heard anything... Was hoping somebody here would be able to help, if any advice can be given then I'd really appreciate it!!
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Re: X-Vibe not functioning - Stars on screen Lights all On

Postby Peter_IK » Fri Jul 01, 2022 4:16 pm

Sorry to hear, it sounds like you went through the documented "reset" steps so IK Support will need to assist you. What is your ticket number?
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Re: X-Vibe not functioning - Stars on screen Lights all On

Postby Lifelink » Fri Jul 01, 2022 4:51 pm

Ticket Number is #9984368

Thank You for replying and let me know asap ok!!
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Re: X-Vibe not functioning - Stars on screen Lights all On

Postby Lifelink » Fri Jul 01, 2022 7:24 pm

Any updates yet??
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Re: X-Vibe not functioning - Stars on screen Lights all On

Postby Peter_IK » Fri Jul 01, 2022 8:00 pm

I've relayed your ticket information. Edit - and I see you've been contacted already and are working with IK Support. They will be able to continue to assist you. Thank you.
IK Multimedia. Musicians First.
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