Some amps are locked on AT4 while unlocked on AT5

AmpliTube TONEX, AmpliTube 5, AmpliTube Custom Shop, AmpliTube Joe Satriani, AmpliTube Brian May, MESA/Boogie®,Orange™, Fender™, Hendrix™, Metal, AmpliTube SVX, and more for Mac/PC

Some amps are locked on AT4 while unlocked on AT5

Postby josuefebles » Wed Nov 24, 2021 7:13 pm

Hi

I've noticed that some of the amps I bought are locked on Amplitube 4.

Is there something I can do to unlock them without paying for them again?

Thanks
josuefebles
 
Posts: 33
Joined: Thu Aug 19, 2021 3:01 pm

Re: Some amps are locked on AT4 while unlocked on AT5

Postby Peter_IK » Wed Nov 24, 2021 7:55 pm

You cannot buy them in AmpliTube 4 any more, the Custom Shop for AmpliTube 4 is only for maintenance tasks. New gear is sold in and used in AmpliTube 5 the current and fully-supported AmpliTube version.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 19736
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere

Re: Some amps are locked on AT4 while unlocked on AT5

Postby josuefebles » Thu Nov 25, 2021 4:30 pm

Well, that's a pity because they don't have exactly the same sound. I use both depending on the sound I'm lookin for.
But well, now I know there's no way to use all the gear I have in the older version.
josuefebles
 
Posts: 33
Joined: Thu Aug 19, 2021 3:01 pm

Re: Some amps are locked on AT4 while unlocked on AT5

Postby supanorton » Fri Nov 26, 2021 3:50 pm

josuefebles wrote:Hi

I've noticed that some of the amps I bought are locked on Amplitube 4.

Is there something I can do to unlock them without paying for them again?

Thanks


Which amps are locked?

I just opened AT4 and everything is there, even the artist collections I got in the recent group buy, which I wasn't expecting.
supanorton
 
Posts: 479
Joined: Sun Jan 16, 2011 5:52 am

Re: Some amps are locked on AT4 while unlocked on AT5

Postby josuefebles » Tue Nov 30, 2021 12:41 pm

supanorton wrote:
josuefebles wrote:Hi

I've noticed that some of the amps I bought are locked on Amplitube 4.

Is there something I can do to unlock them without paying for them again?

Thanks


Which amps are locked?

I just opened AT4 and everything is there, even the artist collections I got in the recent group buy, which I wasn't expecting.


Mostly the effects.. Like the t_Rex ones. The Morley Wah, etc..
josuefebles
 
Posts: 33
Joined: Thu Aug 19, 2021 3:01 pm

Re: Some amps are locked on AT4 while unlocked on AT5

Postby supanorton » Tue Nov 30, 2021 3:14 pm

Strange. All the amps and effects are available on my AT4. Did you let support know?
supanorton
 
Posts: 479
Joined: Sun Jan 16, 2011 5:52 am

Re: Some amps are locked on AT4 while unlocked on AT5

Postby josuefebles » Tue Nov 30, 2021 7:37 pm

supanorton wrote:Strange. All the amps and effects are available on my AT4. Did you let support know?


No.. I have quite a few open and unresolved tickets with support. Actually they haven't solved any of the issues I've reported so far. But I'll guess I'll have to open a new one!

Thanks for trying to help me with this anyway!
:-)
josuefebles
 
Posts: 33
Joined: Thu Aug 19, 2021 3:01 pm


Return to AmpliTube Guitar Amp & FX modeling