New purchase not appearing in Product Manager [Resolved]

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New purchase not appearing in Product Manager [Resolved]

Postby IKmarco » Tue May 11, 2021 11:45 am

Hi

I bought the Fender Collection today as it was on special offer. It shows up in My Products on the website, but when I open IK Product Manager, it’s not in my list of products for download

Can anyone advise please?

Many thanks

Marco
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Re: New purchase not appearing in Product Manager (MacOS)

Postby DarkStar » Tue May 11, 2021 1:22 pm

In the IKPM, try Registering the Serial Number
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Re: New purchase not appearing in Product Manager (MacOS)

Postby IKmarco » Tue May 11, 2021 1:49 pm

You’re the man 8-)

Thanks once again, Darkstar

Marco
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Re: New purchase not appearing in Product Manager [Resolved]

Postby DarkStar » Tue May 11, 2021 3:03 pm

You're welcome :)

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