AmpliTube 5 - no audio out on Windows?

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AmpliTube 5 - no audio out on Windows?

Postby DarkStar » Fri Jan 15, 2021 2:54 pm

Please note that this is the solution found by one user.

If you have a similar problem, the principle behind it may help you. Caveat: But, proceed at your own risk and only if you know exactly what you are doing. Neither IK Multimedia nor I will not accept any responsibility for any consequent problems.

If in any doubt, just look at the AT5 Settings file. If the audio device name is blank, then raise a Support Ticket, via here, including the details from the file and request advice.

joelrg wrote:I think I found a resolution for the "no audio output" problem.

It appears, at least on my computer, to be an issue with the AmpliTube settings.properties file having an empty value for audioOutputDeviceName.

This file is at this location in Windows: "%APPDATA%\IK Multimedia\AmpliTube 5\settings.properties"

I copied the value from audioInputDeviceName.

Example bad file:
<VALUE name="audioDeviceState">
<DEVICESETUP deviceType="ASIO"
audioOutputDeviceName=""
audioInputDeviceName="Focusrite USB ASIO"
audioDeviceRate="48000.0"
audioDeviceInChans="10"
/>

Example good file:
<VALUE name="audioDeviceState">
<DEVICESETUP deviceType="ASIO"
audioOutputDeviceName="Focusrite USB ASIO"
audioInputDeviceName="Focusrite USB ASIO"
audioDeviceRate="48000.0"
audioDeviceInChans="10"
/>

Maybe this will help others until a fix is out.

Joel
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