Re: Amplitube 4 crashing Abelton Live 10 Lite [Resolved]

AmpliTube TONEX, AmpliTube 5, AmpliTube Custom Shop, AmpliTube Joe Satriani, AmpliTube Brian May, MESA/Boogie®,Orange™, Fender™, Hendrix™, Metal, AmpliTube SVX, and more for Mac/PC

Re: Amplitube 4 crashing Abelton Live 10 Lite [Resolved]

Postby daimion » Thu Aug 20, 2020 5:01 am

Just received the Axe I/O and installed the included license for Abelton Live 10 Lite. Now, every time I try to select Amplitube 4 as a plug-in, Abelton crashes. Anyone had this issue, and have a solution? As is, this software is totally unusable for me.
daimion
 
Posts: 7
Joined: Sun Mar 01, 2020 9:01 am

Re: Amplitube 4 crashing Abelton Live 10 Lite

Postby daimion » Thu Aug 20, 2020 5:23 am

It seesm now that I can get Amplitube to load and not crash the program - but there are no presets available. I get a "Preset Browser Error: Can't Open the Presets Database" error message. Anyone have luck in getting the presets to load?
daimion
 
Posts: 7
Joined: Sun Mar 01, 2020 9:01 am

Re: Amplitube 4 crashing Abelton Live 10 Lite

Postby Peter_IK » Thu Aug 20, 2020 3:59 pm

That is not the normal behavior. If you are using Windows 10 and OneDrive you may experience that issue with the presets. Either way, I would recommend opening a ticket with IK Support for direct and official technical assistance as I'm sure they will resolve all of these issues for you. They can be reached at http://www.ikmultimedia.com/contact-support
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 19736
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere

Re: Amplitube 4 crashing Abelton Live 10 Lite

Postby daimion » Sat Aug 22, 2020 5:37 am

Thanks to the support staff for a quick reply. Just had to update some folder permissions and now things are working great.
daimion
 
Posts: 7
Joined: Sun Mar 01, 2020 9:01 am

Re: Amplitube 4 crashing Abelton Live 10 Lite [Resolved]

Postby DarkStar » Sat Aug 22, 2020 3:25 pm

As this thread has been resolved for the original poster it will be marked as such and locked to keep the forum tidy.
  • If you are the original poster and wish to add a comment please ask a Moderator to unlock the thread.
  • If you are reading this thread because you are having similar issues or have questions of a related nature, please feel free to start a new topic.
  • Remember that similar symptoms do not mean the same problem or solution.
----------------
DarkStar ... interesting, if true.
Inspired by ...
User avatar
DarkStar
Hero Of The Week (Moderator)
 
Posts: 8668
Joined: Fri Dec 17, 2010 5:42 pm
Location: Surrey, UK


Return to AmpliTube Guitar Amp & FX modeling