Amplitube Vst stops responding [Resolved]

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Amplitube Vst stops responding [Resolved]

Postby ivarkoster » Thu Sep 26, 2019 12:45 pm

My Amplitube VST stop responding when i switch to a another amp.

When i'm in my DAW (Reaper) and open Amplitube on my track i will hear the sound just fine. I can record, playback, and everything works. But, when i try to switch to the MESA/BOOGIE amp, there is no longer any output. I can see in my DAW meter there is input, inSIDE the VST interface i can see the input meter lighting up, but alas... no input. When i switch back to the starting amp (which was producing output from the start) I no longer have any output. I'll have to restart the DAW for things to work again.

I have the same when I switch to my Dimebag Darrell collection. But when i switch to e.g. the ENGL powerball amp it keeps working.

The standalone Amplitube has no problems.

I run Windows 10 64bit with 16 GB RAM and a intel core i7-7700HQ which is a decently powerful system. I use the iRig stomp I/O as audio interface.

I have submitted a support ticket, but I haven't heard anything back. Does anyone has a clue what is going on, and/or how to fix this?
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Re: Amplitube Vst stops responding

Postby dlgebert » Thu Sep 26, 2019 3:01 pm

ivarkoster wrote:Does anyone has a clue what is going on, and/or how to fix this?


Back in the day, this happened to me everytime I changed to a different amp when I was on a PC using Cakewalk Sonar. It would crash the Sonar audio engine, but I could click a button to start the engine again. It never happened to me using Reaper on my iMac.

I've been using Studio One 4 on my iMac for the last two years and it's never happened on that DAW.

In Cakewalk Sonar I could get it to stop happening after I increased the "Drop Out Protection" value. I don't recall if Reaper has that functionality, but I'm sure they have something like that.

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Re: Amplitube Vst stops responding

Postby ivarkoster » Mon Sep 30, 2019 9:28 am

Thanks for the hint. Not sure were to look for in reaper but i will search to see i can find something. It almost looks that the heavier on the CPU amps will crash the output. Though... the amplitube interface indicates it rarely passes the 5% CPU power.

Still no answer from the "official support", not even a "we are looking into it". Which I find a little disappointing. But... first world problems i guess ;)
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Re: Amplitube Vst stops responding

Postby Peter_IK » Mon Sep 30, 2019 4:41 pm

IK Support will typically answer within a few business days. If you opened your ticket right before the weekend, please note that the weekend does not count as business days. I'm sure they'll get back to you shortly.
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Re: Amplitube Vst stops responding

Postby ivarkoster » Wed Oct 02, 2019 7:23 am

I've solved the issue.

By checking the "request sample size "and "request block size" in the audio settings menu of Reaper, Ii now no longer experience any drops of the output.
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Re: Amplitube Vst stops responding

Postby garfy » Wed Oct 02, 2019 9:19 am

Excellent news ivarkoster - glad you've got it sorted.



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