AmpliTube TONEX, AmpliTube 5, AmpliTube Custom Shop, AmpliTube Joe Satriani, AmpliTube Brian May, MESA/Boogie®,Orange™, Fender™, Hendrix™, Metal, AmpliTube SVX, and more for Mac/PC
by zulujos » Mon Sep 23, 2019 12:13 pm
I haven't used my AT4 in a while but decided I wanted to get back into it. I run it through a Surface Pro and have not had any issue before. The problem I am experiencing is, while I can toggle the switches, I cannot adjust any of the tone and volume settings. No matter how many times I click and move the cursor on various amps and peddles, I cannot move the knobs. Any suggestions?
-
zulujos
-
- Posts: 57
- Joined: Fri Sep 18, 2015 5:55 pm
by Peter_IK » Tue Sep 24, 2019 10:06 pm
I'm not sure what would cause that but I would suggest first making sure you have the very latest update installed from your IK User Area and if that doesn't "reset" things a bit or help the issue in general, please open a ticket with IK Support for official support. Especially since no other users have chimed in for a while either. Thanks!
IK Multimedia. Musicians First.YouTube -
Facebook -
TwitterNeed help? Our support team will be happy to help and can be reached at
this link.
From the rules:
Moderator decisions are not a matter for forum discussion and are final.
-
Peter_IK
- Kingpin
-
- Posts: 19824
- Joined: Thu Nov 18, 2010 3:40 pm
- Location: Everywhere
-
by zulujos » Wed Sep 25, 2019 7:59 am
Thank you, Peter. It has been a very long time since I used the software so that very well may be it. I was trying to find a way to update it . Where do I access the User Area?
-
zulujos
-
- Posts: 57
- Joined: Fri Sep 18, 2015 5:55 pm
by DarkStar » Wed Sep 25, 2019 11:03 am
-
DarkStar
- Hero Of The Week (Moderator)
-
- Posts: 8682
- Joined: Fri Dec 17, 2010 5:42 pm
- Location: Surrey, UK
Return to AmpliTube Guitar Amp & FX modeling
