Stuck on free version

AmpliTube TONEX, AmpliTube 5, AmpliTube Custom Shop, AmpliTube Joe Satriani, AmpliTube Brian May, MESA/Boogie®,Orange™, Fender™, Hendrix™, Metal, AmpliTube SVX, and more for Mac/PC

Stuck on free version

Postby danielernst03 » Sun Aug 18, 2019 5:06 pm

I was previously using Amplitube Free and I was very much enjoying so I purchased the standard edition, installed it, activated it, and it is STILL stuck on the free version. If you look into the files all the materials like amps, pedals, etc are on my computer but they are just not registering in the actual program. I have tried uninstalling/reinstalling and nothing seems to be working. Incredibly frustrating.
danielernst03
 
Posts: 2
Joined: Sun Aug 18, 2019 5:02 pm

Re: Stuck on free version

Postby DarkStar » Sun Aug 18, 2019 7:55 pm

Hello danielernst03 and welcome to the forum.

Run the Custom Shop program, log in to your Account, go to the AmpliTube section and click [Gear} >> "Restore my gear". That should update the gear models.
----------------
DarkStar ... interesting, if true.
Inspired by ...
User avatar
DarkStar
Hero Of The Week (Moderator)
 
Posts: 8670
Joined: Fri Dec 17, 2010 5:42 pm
Location: Surrey, UK

Re: Stuck on free version

Postby danielernst03 » Mon Aug 19, 2019 4:12 am

Yeah ive done that it didnt work
danielernst03
 
Posts: 2
Joined: Sun Aug 18, 2019 5:02 pm

Re: Stuck on free version

Postby DarkStar » Mon Aug 19, 2019 11:05 am

In that case, the best thing to do is raise a Support Ticket, here:
http://www.ikmultimedia.com/contact-support/mi/
for some one to one help (US (East Coast) Business hours, generally).
----------------
DarkStar ... interesting, if true.
Inspired by ...
User avatar
DarkStar
Hero Of The Week (Moderator)
 
Posts: 8670
Joined: Fri Dec 17, 2010 5:42 pm
Location: Surrey, UK


Return to AmpliTube Guitar Amp & FX modeling