TONE NET LOGIN LOOP

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TONE NET LOGIN LOOP

Postby Prettyboybeats615 » Fri Sep 16, 2022 2:33 pm

FOR SOME REASON THE TONE NET JUST TAKES ME IN A LOGIN LOOP AND NEVER GOES LIVE.
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Re: TONE NET LOGIN LOOP

Postby benjaminfrog » Tue Sep 27, 2022 5:03 pm

Same.
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Re: TONE NET LOGIN LOOP

Postby peterwagner » Tue Sep 27, 2022 7:00 pm

same
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Re: TONE NET LOGIN LOOP

Postby 0dysseus » Tue Sep 27, 2022 8:22 pm

Same for me, Tone Net works fine within Amplitube but I cannot login on the website. Not the worst thing but it was nice to browse and like potential tones whilst eating breakfast when it did work.
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Re: TONE NET LOGIN LOOP

Postby DarkStar » Wed Sep 28, 2022 10:28 am

Users here are unlikely to be able to help. The best thing to do is, after searching the FAQs on the IKM web site, contact Technical Support for some one to one help.
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Re: TONE NET LOGIN LOOP

Postby peterwagner » Wed Sep 28, 2022 3:14 pm

I just got an email from IK MultiMEdia about the Tone.NET login problems. They've opened a ticket for me.
So, they have read this topic.
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Re: TONE NET LOGIN LOOP

Postby peterwagner » Wed Sep 28, 2022 4:32 pm

IK has synced my passwords and now Tone.NET is working fine for me.
Great service from IK.
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Re: TONE NET LOGIN LOOP

Postby oscarchamorro » Wed Oct 12, 2022 7:09 pm

Same here!!
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Re: TONE NET LOGIN LOOP

Postby benjaminfrog » Wed Oct 12, 2022 7:32 pm

I had to reset my ToneNET password, so that it was in sync with my IK password. That resolved the issue.
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Re: TONE NET LOGIN LOOP

Postby oscarchamorro » Wed Oct 12, 2022 7:42 pm

Hi benjaminfrog , Thanks for the reply. :)
I also opened a ticket for support.
In the meantime..
Could you please explain to us, step by step, how to reset ToneNet Password?

All he best
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Re: TONE NET LOGIN LOOP

Postby benjaminfrog » Wed Oct 12, 2022 8:12 pm

Actually, I'm so sorry, I don't remember for sure if I reset it or just manually entered the one from my IK account. I think the password I had saved for ToneNET didn't match my IK account.
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Re: TONE NET LOGIN LOOP

Postby Kyuss6666 » Fri Oct 14, 2022 7:23 pm

same :ugeek:
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Re: TONE NET LOGIN LOOP

Postby whhf54 » Sun Oct 30, 2022 10:04 pm

It was working fine till I upgraded to the latest version and added ToneX CS. Now I can't get into the website even though it says 'Thank you for joining the platform' and go to tone.net it just keeps going in a circle. I have checked my passwords to make sure they match and still zilth! What did you do in the upgrade that screwed everything up?
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Re: TONE NET LOGIN LOOP

Postby whhf54 » Sun Oct 30, 2022 10:11 pm

Another thing when you try to go to 'user profile' it brings up a screen stating that 'Page not found' The page you are looking for doesn't exist or has been moved. what gives
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Re: TONE NET LOGIN LOOP

Postby Peter_IK » Mon Oct 31, 2022 4:16 pm

whhf54 wrote:Another thing when you try to go to 'user profile' it brings up a screen stating that 'Page not found' The page you are looking for doesn't exist or has been moved. what gives

I'm not seeing that issue, please report your issue to IK Support and they will assist you further. Thanks!
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