UNO Drum audio output connection problem/fault

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UNO Drum audio output connection problem/fault

Postby danwhite1111@gmail.com » Tue Jun 02, 2020 10:19 pm

Hi,
I recently pirchased an Uno Drum (brand new). The unit seems to have a fault. If I plug my 3.5mm jack cable into the (audio output) socket all the way I get almost no sound. I have to pull the jack out about half way to get a correct connection and normal volume.

I have tried with several cables & same result

Is this a known issue? Should I contact my reatiler for a replacement unit?

Any advice musch appreciated.
Regards
Dan
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Re: UNO Drum audio output connection problem/fault

Postby Peter_IK » Wed Jun 03, 2020 4:03 pm

If you are using a standard 1/8" stereo cable (not a TRRS) you should not need to do what you describe. Sounds like you might be using TRRS cables, though. Do they have two or three rings?
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Re: UNO Drum audio output connection problem/fault

Postby danwhite1111@gmail.com » Wed Jun 03, 2020 10:05 pm

Hi
Many thanks for your reply.
The cables have two rings so standard trs I presume.
Unfortunately I'm guessing it may be a faulty unit but I'd rather be certain before I send it back for a replacement.
Dan
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Re: UNO Drum audio output connection problem/fault

Postby the_cursor » Sun Jun 21, 2020 6:36 am

I have that issue with my UNO Synth and just today learned that backing the 3.5mm jack out halfway would allow me to hear audio over my monitors.

It gets weirder. My headphones have a 1/4" jack so I use a 3.5mm adapter. If I plug it in all the way, I can hear through my headphones. However, if I attach the same adapter to a 1/4 TRS cable connected to my audio interface, I have to back the adapter out halfway or I'll get no audio through my monitors.

The halfway connection is a janky workaround but I can live with it for now.
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