Is tech support unavailable?

Discussion about IK monitors and speakers like iLoud Micro Monitor and iLoud

Is tech support unavailable?

Postby vac713 » Thu Apr 02, 2020 4:11 pm

Sent a support issue on Sunday and have yet to receive a response. Real simple issue with a MM (the one without the power connected to it) very low volume and terribly distorted from my Mac. Even when connected via BT from an I pad. Pretty sure the speaker is shot. Just need a replacement
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Re: Is tech support unavailable?

Postby Peter_IK » Thu Apr 02, 2020 5:11 pm

No, support is still working. There is a high volume currently, but they are working on tickets steadily. Please note we did post an update about what's happening under the current world circumstances.
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