iLoud Micro Monitor sound leaking

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iLoud Micro Monitor sound leaking

Postby fatkeung » Thu Dec 13, 2018 5:20 am

Hello All,

I would like to know anyone out here experience this with iLoud Micro Monitor.

I still can hear the music even I turn the volume control of my iLoud Micro Monitor to the minimum. Is it normal or it is broken?

Thanks.
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Re: iLoud Micro Monitor sound leaking

Postby Peter_IK » Thu Dec 13, 2018 5:25 pm

That is not the typical behavior. Please report this issue directly to IK Support at http://www.ikmultimedia.com/contact-support and they will assist you directly. Thank you.
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Re: iLoud Micro Monitor sound leaking

Postby miguel.galvezs » Tue Apr 23, 2019 10:37 pm

hi! i have the same issue. Did you solve it?
Thanks!
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Re: iLoud Micro Monitor sound leaking

Postby Peter_IK » Tue Apr 23, 2019 10:41 pm

miguel.galvezs wrote:hi! i have the same issue. Did you solve it?
Thanks!

This is something that IK Support would need to diagnose at https://www.ikmultimedia.com/ to best assist you. Thanks!
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Re: iLoud Micro Monitor sound leaking

Postby miguel.galvezs » Tue Apr 23, 2019 11:34 pm

Peter_IK wrote:
miguel.galvezs wrote:hi! i have the same issue. Did you solve it?
Thanks!

This is something that IK Support would need to diagnose at https://www.ikmultimedia.com/ to best assist you. Thanks!


Hi Peter. I wrote several times to IK Support but i don't have any comments about this problem.
If you can help me, it would be great.
Thanks!
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Re: iLoud Micro Monitor sound leaking

Postby Peter_IK » Tue Apr 23, 2019 11:37 pm

miguel.galvezs wrote:
Peter_IK wrote:
miguel.galvezs wrote:hi! i have the same issue. Did you solve it?
Thanks!

This is something that IK Support would need to diagnose at https://www.ikmultimedia.com/ to best assist you. Thanks!


Hi Peter. I wrote several times to IK Support but i don't have any comments about this problem.
If you can help me, it would be great.
Thanks!

Please let me know your ticket number so I can make sure you get the help you need. Thanks!
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Re: iLoud Micro Monitor sound leaking

Postby miguel.galvezs » Wed Apr 24, 2019 5:22 pm

Please let me know your ticket number so I can make sure you get the help you need. Thanks![/quote]

Here...#6240788. Thanks ! i'll wait your comments.
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Re: iLoud Micro Monitor sound leaking

Postby Peter_IK » Wed Apr 24, 2019 5:23 pm

I will alert the team so they can look into your ticket. Comments about your issue will be made there, as this forum isn't a good medium for direct technical support. Thanks!
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Re: iLoud Micro Monitor sound leaking

Postby miguel.galvezs » Wed Apr 24, 2019 5:38 pm

Peter_IK wrote:I will alert the team so they can look into your ticket. Comments about your issue will be made there, as this forum isn't a good medium for direct technical support. Thanks!


Yes, i understand your position because all the people can see what's happend in technical issues. But sometimes it's necessary put an advice about the delay time of the technichal support. Despite of that i really appreciate your support and comments. Thanks!
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