Modo Drum Presets manager problem

[senseless80]

Hi,
I don't know if it's me, but when i use arrows in the preset manager (they should be intended to switch from a preset to it following), it always change the preset to "90s rock" (and sometimes to "a fistful of comps") and does't go to following. I don't think it's a normal behavious. I was hoping that update would solve the problem, but it didin't. I tried both vst and vst3 version. I tried to reinstall too. Does it happen only to me?

[Peter_IK]

If an issue you are having wasn't resolved by installing the latest update please contact IK Support who can troubleshoot and assist you directly and officially http://www.ikmultimedia.com/contact-support

Thank you.

[pammel]

I have exactly the same problem. Were you able to solve the problem?

By the way: I already tried to deinstall and reinstall but it didn't solve the problem.

[Peter_IK]

^^^

If an issue you are having wasn't resolved by installing the latest update please contact IK Support who can troubleshoot and assist you directly and officially http://www.ikmultimedia.com/contact-support

Thank you.

[senseless80]

I have exactly the same problem. Were you able to solve the problem?

By the way: I already tried to deinstall and reinstall but it didn't solve the problem.

Unfortunately it wasn't solved. I opened a ticket, but i received no answer. I uninstalled and reinstalled too, but nothing

[senseless80]

PLus. I tried standalone version and, beside vsti e vst3i version, have the same problem. It's strange they don't answer even if i contacted their support. I don't know what to do

[Peter_IK]

PLus. I tried standalone version and, beside vsti e vst3i version, have the same problem. It's strange they don't answer even if i contacted their support. I don't know what to do

You will get an email confirmation that a ticket was open. If you haven't heard back in a while you should reply to that and ask about the status and you can find guidelines about what to do if a ticket is not being handled to your satisfaction at viewtopic.php?f=10&t=19505 Thank you.

[senseless80]

Modo drum has been updated, but there's still the problem. Let's hope for the next update, or that at least they will tell us how to solve the problem

[Peter_IK]

You should reply to your support ticket and the support rep will be able to give you more detailed information about the issue you've reported.