No response to support ticket

Discussions about MODO BASS - the first physically modeled electric bass virtual instrument

No response to support ticket

Postby morbank » Sun Feb 10, 2019 11:11 pm

Is there a way to contact support about an unanswered ticket? I created a ticket regarding a MODO Bass question on 01/05/2019 but have not gotten any response.
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Re: No response to support ticket

Postby Peter_IK » Mon Feb 11, 2019 5:42 am

Please view the guidelines for posting at viewtopic.php?f=10&t=19505 and follow those that pertain to posting about a support ticket. Thank you.
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Re: No response to support ticket

Postby morbank » Mon Feb 11, 2019 6:04 am

Sorry and thanks for the link
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Re: No response to support ticket

Postby Peter_IK » Mon Feb 11, 2019 8:13 pm

morbank wrote:Sorry and thanks for the link

No problem, be sure to PM Ryan_IK (and me, if you'd like) the ticket number if you haven't already and I'm sure someone will be able to get to the bottom of what happened!
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