[RESOLVED] Presets not available

Discussions about MODO DRUM physically modeled drums and MODO BASS - the first physically modeled electric bass virtual instrument

[RESOLVED] Presets not available

Postby CabralGroove » Sat Nov 17, 2018 3:42 am

I just purchased MODO BASS and when I load it in DAW ( Ableton Live) or standalone, in the upper left corner the Presets are not available. The ''Presets'' slot is empty, even if i scroll up or down. Nothing shows up. Does anybody have a similar issue ?
How do I fix this ?
CabralGroove
 
Posts: 9
Joined: Sat Nov 17, 2018 3:16 am

Re: Presets not available

Postby CabralGroove » Sat Nov 17, 2018 4:43 am

Update : After checking under the folder \Documents\IK Multimedia\MODO BASS\Presets
I noticed that it is empty ...Could this be the issue ?

How do I get the files that are supposed to be in this folder ?
CabralGroove
 
Posts: 9
Joined: Sat Nov 17, 2018 3:16 am

Re: Presets not available

Postby Peter_IK » Mon Nov 19, 2018 4:23 pm

The installer should install the presets in the correct folder. I'd suggest downloading the most recent version and re-installing and if that does not work please open a ticket with IK Support at http://www.ikmultimedia.com/contact-support Thank you!
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 18593
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere

Re: Presets not available

Postby CabralGroove » Tue Nov 20, 2018 12:00 am

Thanks for the quick reply.

Technical Support sent me a zip file to extract the missing files on my computer.
Problem solved.

Have a nice day 8-)
CabralGroove
 
Posts: 9
Joined: Sat Nov 17, 2018 3:16 am


Return to MODO DRUM & MODO BASS