iRig UA with Motorola G5, No blue light on iRig

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iRig UA with Motorola G5, No blue light on iRig

Postby DaveLadd » Thu Jan 03, 2019 11:45 am

I have an iRig UA connected to a Motorola G5, all cabled up there is no blue light on the iRigUA.

Anyone else had this issue ??
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Re: iRig UA with Motorola G5, No blue light on iRig

Postby Peter_IK » Fri Jan 04, 2019 6:32 pm

Have you also opened a ticket with official IK Support at http://www.ikmultimedia.com/contact-support ? They will definitely be able to assist you directly if no other users are able to chime in with suggestions.
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Re: iRig UA with Motorola G5, No blue light on iRig

Postby DaveLadd » Fri Jan 04, 2019 6:58 pm

Hi Peter, yes I posted and raised a ticket, nothing back from them in the last week.
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Re: iRig UA with Motorola G5, No blue light on iRig

Postby Peter_IK » Fri Jan 04, 2019 7:01 pm

DaveLadd wrote:Hi Peter, yes I posted and raised a ticket, nothing back from them in the last week.

They typically reply within 1-2 business days. That's unusual. Please post your ticket number here.
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