Irig stream problems with direct zoom and facebook

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Irig stream problems with direct zoom and facebook

Postby ivan.gioia@gmail.com » Wed Jan 06, 2021 11:25 am

Hello everyone,
I use my irig stream for direct on Zoom, I am an indoorcycling instructor and during my live shows I encountered problems on the transmission audio quality, after a few minutes the audio is lowered by mixing voice and sound.
I state that I use a mixer where I connect the audio source and microphone, the output of this directly to the Irig Stream via RCA cable, from the latter via cable "C" in my Android phone (Oppo Reno 2 Z).
The direct starts well then, at sporadic periods, the tone changes, lowers and makes the audio meaningless, mixed.

Even on Facebook I have problems, the voice is slowed down during the live broadcast, in practice the tool creates more problems than anything else;
could i have a solution about it?
I ask you for the solution to these problems
Thanks a lot.

(For the uninitiated, to activate Irig S. you must activate the "OTG" option on the device otherwise the device will not activate).
ivan.gioia@gmail.com
 
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Re: Irig stream problems with direct zoom and facebook

Postby Peter_IK » Wed Jan 06, 2021 4:35 pm

Sorry to hear you are having problems. I would suggest opening a ticket with IK Support if you have not already done so. You can open at ticket via http://www.ikmultimedia.com/contact-support which will present the FAQ search first which is another recommendation as many times issues are resolved with information in the IK FAQ entries. Thank you.
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