AmpliTube 5 CS won't download

[pajora]

I have the free download of IK Multimedia Product Manager, and I've authorized AmplitTube 5 CS with my Serial Number. I'm running Windows 10.

When I click "Install" next to AmpleTube, nothing happens. It stays at 0% and "Time Left: calculating..."

[shelbycobracountry]

same here. any help would be appreciated

[Peter_IK]

Please make sure the download folder set in the Settings exists and is writeable on your system. If that doesn't help, IK Support will assist you (or continue to assist you if you've already opened a ticket). Thank you.

[Fredomich78]

I got the authorization for the free AmpliTube 5 CS, through serial number, I have been trying to download the software but it is not processing, simply mentionned "calculating" as well.
I saw previous messages with the same issue but the reply wasn't helpful at all for me, could you please let me know exactly what to do to overcome this problem, thanks in advance,

[Peter_IK]

If my suggestion above didn't work you must contact IK Support via http://www.ikmultimedia.com/contact-support for direct and official technical support. Thank you.

[CaduSouza]

I'm having the same problem and need support at this

[DarkStar]

This is not an official Company Support forum, so please contact Support on the link above.

[Riggar]

For windows (Win 10 here) run as administrator - seemed to do the trick for me

[Highguy19]

For windows (Win 10 here) run as administrator - seemed to do the trick for me

This fixed it for me, cheers