Problem transfering license

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Problem transfering license

Postby syntesys » Tue Oct 16, 2018 3:35 pm

Hi,

today I requested a Transfer for Fender collection 2; bought the transfer credit, pushed transfer. The product is disappeared from my list and no mail received with the confirmation or the serial.

How can i resolve it?

Thank you.
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Re: Problem transfering license

Postby Peter_IK » Tue Oct 16, 2018 4:21 pm

The serial is removed from your account, ready to transfer per the steps in the FAQ at https://www.ikmultimedia.com/faq/index.php?id=44

If you are having trouble please contact IK Support at http://www.ikmultimedia.com/contact-support also per the FAQ:

Please contact IK Multimedia Support if the product you wish to transfer is not listed in your account or if you are having troubles on transferring your license.
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