Account info not updating

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Account info not updating

Postby richardkitt » Sun Jan 07, 2018 2:05 pm

I need to update my email address but despite pressing the 'update' button after making the change nothings gets changed, the next time I go into my account the old address is still there. Any ideas appreciated.
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Re: Account info not updating

Postby Peter_IK » Mon Jan 08, 2018 2:17 am

Best suggestion in these circumstances is to open a ticket with IK Support who can make the change manually for you. They can be reached at http://www.ikmultimedia.com/contact-support
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