If I have Tonex MAX and AmpliTube MAX =Tones unlocked iOS?

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If I have Tonex MAX and AmpliTube MAX =Tones unlocked iOS?

Postby aggravation » Fri Mar 10, 2023 9:53 pm

Is there any way to unlock access to the premium IK Tone models that I bought when I bought Tonex MAX.
I can’t afford to buy MAX a third time for access to same product!
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Re: If I have Tonex MAX and AmpliTube MAX =Tones unlocked iO

Postby Peter_IK » Fri Mar 10, 2023 10:46 pm

Your TONEX MAX models from a Mac/PC version purchase will be available in the free TONEX CS for iOS. You must log in and register using the same IK account in the app under the "Account" section of the in-app menu.

AmpliTube 5 MAX tones do not unlock on iOS, though.
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Re: If I have Tonex MAX and AmpliTube MAX =Tones unlocked iO

Postby aggravation » Fri Mar 10, 2023 11:51 pm

Peter_IK wrote:Your TONEX MAX models from a Mac/PC version purchase will be available in the free TONEX CS for iOS. You must log in and register using the same IK account in the app under the "Account" section of the in-app menu.

AmpliTube 5 MAX tones do not unlock on iOS, though.

Is there a difference between Tonex(iOS) Free and TONEX CS?

I have TONEX Free on my iPad and it says it is registered but I don’t have access to my tones from the Mac OS ‘world’

I can’t find ‘TONEX CS’ as an option to download on the App Store
It isn’t an option to upgrade from within the iPad ‘free’ version app that I have either.

In ‘My Products’ I see the free version and TONEX CS, both registered. If I go to ‘my account’ in the app and I try to register, with any serial number, including TONEX Max MacOS, or any other product in Product Manager and it has an error and/ or says it is already registered.

I apparently installed and registered TONEX (iOS) Free on my iPad a couple days before I bought TONEX Max for my Mac book pro. So I’m guessing that install of TONEX Free has no connection to my Max status and IK Product Manager via the internet isn’t making the connection nor allowing me to re-register it to associated the iOS app with my Mac OS version?!?
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Re: If I have Tonex MAX and AmpliTube MAX =Tones unlocked iO

Postby Peter_IK » Sun Mar 12, 2023 12:49 am

Sorry no it is just called TONEX on iOS (AmpliTube TONEX in the App Store). Sounds like support is going to have to assist you if you don't see your proper Tone Models on iOS if you've logged in on the Account section of the menu.
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